EENET promises to take great care with your personal data, and we commit to protecting any personal information we obtain about you, whether you are visiting our website to find information about inclusive education, make a donation, order hard copy materials, request information about consultancy services, sign-up to one of our mailing lists, or find out how else you can support us.
1. Who are we and what do we do?
EENET – Enabling Education Network – is a global information-sharing network that also provides consultancy services. We are registered in England as a Community Interest Company, CIC, (number 07023142). Our registered office is in Hyde, Cheshire, UK. Postal address: PO Box 422, Hyde, SK14 9DT, UK.
EENET’s purpose is to support education stakeholders, primarily in resource poor countries, to document, publish, share and discuss their experiences of making education more inclusive. We achieve this through three domains of work: exchange, collaborate and influence, in which the activities include publishing and disseminating an annual Enabling Education Review, distributing hard copies of other materials, managing an extensive website and online library, researching and publishing training and other resources, helping people to connect with others working on similar projects, and carrying out consultancy assignments for other organisations. Find out more about EENET via our website.
2. Why might we control and process personal data?
We control and process personal data for a number of reasons:
- to fulfil contractual obligations e.g. online orders for hard copy materials;
- to send our network subscribers information about inclusive education publications, projects, advocacy and fundraising campaigns, news, events, job vacancies, etc;
- to ensure we do not send unwanted information to people who have informed us they do not wish to be contacted.
3. When are you giving personal information and how does EENET use it?
You give us details directly when you:
- Send us an inclusive education enquiry by email, letter or social media private message: We will keep your name and email address (and any other contact details you supply, such as your organisation’s name and address) in our correspondence files. This enables us to respond to your enquiry, send you electronic or printed documents that help answer your enquiry, and keep a record of your enquiry in case you need to make follow-up enquiries. We will not add you to any electronic or hard copy mailing list, nor send you any correspondence or materials that do not meet the needs of your original enquiry, unless you specifically give us permission to do so.
- Ask to join the Enabling Education Review hard copy distribution list, by sending us an email, letter, social media private message or by signing up on a paper form during an event: We will keep your name, postal address and email address. This enables us to send you a printed copy of EER each time it is published, and enables us to contact you by email whenever we are legally obliged to ask if you want to stay on the mailing list. We will not send you other communication, only copies of EER and any supplementary materials that are published and distributed alongside EER (such as posters).
- Fill in an e-mail list sign-up form during a workshop, training or other event run by or attended by EENET: We will use the information provided on the sign-up form to enter your full name and email address into our mailing list (processed by Mailchimp) and you will receive a verification email asking you to confirm that you want to join the mailing list. If you confirm, you will be added to the list and will start to receive our regular emails. If you don’t confirm, you will not be added to the list and will not be sent any emails.
When do you give us details indirectly?
EENET is a small organisation and therefore we use third party providers for most of our online services.
- Social media: When you communicate with EENET via social media (such as Facebook, Twitter, LinkedIn and Instagram) some of your personal data may be visible, depending on your privacy settings. You should regularly check your social media privacy settings and make appropriate amendments.
4. How long will we hold your personal data?
We will retain your information for as long as you have an active relationship with EENET. If you cease to have an active relationship with us or request to receive no further contact, we will remove you from whichever one or more contact lists you are subscribed to. We will remove you from any list within 7 days of receiving your request. You will be able to request to be added back onto one or more contact lists again at any time in the future.
5. How do I request updates to my personal data or removal from your database(s)?
Our ability to function effectively as an information-sharing network is greater when subscribers keep their contact details up-to-date. You can send us any amendments to your names and contact details via email, letter or social media private message. See contact details below.
If you no longer wish to subscribe to one or more EENET email lists, you can unsubscribe online via Mailchimp (look for the ‘unsubscribe’ link in one of the emails we have sent you). Or you can contact us by email, letter or social media private message to request removal from the email list(s). If you no longer want to be on the EER hard copy distribution list, you can contact us by email, letter or social media private message to request removal.
6. Data security and access
We take security of your personal data very seriously. Access to mailing list data is restricted to those staff, volunteers or consultants who are directly responsible for managing our regular mailings. Access to data collected through email/letter enquiries or contact forms is restricted to staff, volunteers or consultants who are responsible for answering information queries. Access to data shared via social media will depend on how the message was sent (public or private message) and on your own privacy settings. Any messages sent via private messaging will be accessed only by staff, consultants and volunteers responsible for managing EENET’s social media. No personal data held by EENET is ever shared to or processed by third party organisations or individuals in the UK, Europe or any other country. Our email and website servers are hosted and maintained outside the UK and Europe (hosted in the USA and maintained in Indonesia, Australia and UK).
You can request to see the personal data that we hold on you by contacting us at the details below. Please note that as EENET is a voluntary organisation, our turnaround time for such queries is 4 weeks.
8. Who to contact with queries or concerns
If you want to request changes to any personal data, request to see what data EENET holds about you, or if you have any queries, concerns or wish to make a complaint about EENET’s collection or processing of any personal data, please contact us at:
PO Box 422, Hyde, SK14 9DT, UK
01 January 2021